Help Center

Buz User Guide

  • You can send messages by tapping and holding the button while you speak, and releasing it once you are finished.

    1. While recording a voice message, keep pressing the push-to-talk button and drag your finger to the delete button located to the top left.
    2. As you approach the delete button, it will turn red, indicating the cancel action is available.
    3. Release your finger while the button is red, and the recording will be canceled immediately.
    1. While recording a voice message, keep pressing the push-to-talk button and drag your finger to the preview button located in the top right.
    2. As you approach the preview button, it will turn white, indicating the preview action is available.
    3. Release your finger, and the preview panel will open immediately.

    On the preview panel, you can:

    1. Send the recording.
    2. Replay the recording.
    3. Cancel the recording.

  • As long as Buz is working, messages received will automatically play through your phone's speaker/headphones. You will still receive message notifications even when you're not using the Buz app.

  • Buz offers transcription for voice messages. The Auto-transcribe feature is enabled by default, which allows Buz to automatically transcribe incoming voice messages so you can quickly understand their content. You can also long-press a voice message and select 'Transcribe' from the pop-up menu to manually transcribe it.

    Transcription Accuracy

    The transcription may not always be fully accurate, but we're continuously working to improve it. This feature is still under development and may not be available in all countries and regions. If you notice inaccuracies, simply long-press the voice message and select "Transcription Error" from the pop-up menu to let us know. Your feedback is super helpful and helps us make the service better for you!

    1. Tap your profile image in the top left corner of the home page.
    2. Select "Message Settings".
    3. Under "Message Transcription", toggle "Auto-transcribe".

  • Use Voicemojis to add fun and expressive elements to your conversation!

    On the home page:

    1. Tap the in the bottom right corner to access the Voicemoji feature {{Voicemoji}} .
    2. Tap any Voicemoji to send it.

    In chat history:

    1. Tap the in the bottom right corner to access the Voicemoji feature {{Voicemoji}} .
    2. Tap any Voicemoji to send it.

    When the receiver is available, they will hear the Voicemoji audio immediately. When the receiver is under quiet mode or offline, they will receive a notification for the Voicemoji, and can play it again later.

  • Tap and hold the Voicemoji that you intend to send. You will be able to preview the audio and animation for this Voicemoji.

  • To quickly provide emotional reactions to a previous message on Buz, follow these steps:

    1. Open an individual or groupchat.
    2. Tap and hold a message to access Quick Reactions.
    3. Tap on any Voicemoji to send it.

    OR

    1. Tap the next to the 6 Voicemojis to access more options.
    2. Tap on any Voicemoji to send it.

    When your friend is available, they will immediately hear the audio of the Voicemoji and receive a notification. However, if your friend is in quiet mode or offline, they will only receive a notification for the Quick Reaction.

  • Currently, Friend Requests on Buz have an expiration period of 3 days from the date they are sent. If the request is not accepted within three days, it will expire and your friend will no longer see the request in their request list.

  • In Buz, we have three statuses to indicate the availability of your friends. These statuses are intended to show their online presence and their ability to engage in real-time chat:

    Available: When you notice a green dot displayed before a user's name, it signifies that your friend is currently online and ready to engage in a real-time conversation. You can reach out to them and expect immediate responses.

    Quiet: When you come across a purple dot before a user's name, it means that your friend is currently online but unavailable for immediate real-time chat. In this case, your messages will appear unread for them. They will be able to view your messages but may not be able to respond right away.

    Offline: When a user is offline, you won't see any dot or indicator next to their name. This status indicates that your friend is currently not active on Buz. You can still send them messages, and they will receive and respond to them when they come back to Buz.

  • Tap the next to your profile image on the home page to switch between Available mode and Quiet mode.

    When you select the Available mode, the will show up in green for a few seconds, and incoming messages will automatically play in real time. However, messages from any friends/groups you have muted will not be played.

    When you select the Quiet mode, the will show up in purple for a few seconds, and incoming messages will NOT play automatically. Instead, you will only receive notifications for the messages, and you can replay them in your chat history.

  • To mute or unmute someone's real-time message:

    1. Locate the friend or group you wish to mute/unmute.
    2. Tap their profile/username to go to their profile page.
    3. Tap on top right of the page.
    4. Tap or next to "Mute real-time message" to mute/unmute messages from the friend or group.

    Muting someone in Buz enables you to prevent their incoming messages from playing immediately. However, you will still get push notifications for their messages.

    To mute push notifications:

    1. Mute real-time messages of the friend or group first (see above), then you will have access to the mute notification setting for this friend or group.
    2. Tap or next to "Mute Notification" to mute/unmute push notifications from the friend or group.

    Buz won't display your mute setting.

    1. Locate the friend or group you wish to delete the message with.
    2. Tap on the bottom.
    3. Tap and hold the message.
    4. Tap Delete.
    1. Locate the friend or group you wish to send the message to.
    2. Tap on the bottom.
    3. Enter the message through the keyboard here.
    1. Locate the friend or group you wish to delete the conversation with.
    2. Tap on the bottom.
    3. Tap on the top right corner.
    4. Tap Clear Chat History.

  • To add your existing contacts on Buz to a group:

    1. Tap the group profile/name to go to the group profile page.
    2. Tap Add members.
    3. Search for or select the contacts you'd like to add, then tap Next.

    To share the group QR code or its invite link:

    1. Tap the group profile/name to go to the group profile page.
    2. Tap QR code.
    3. From here, you can:
      1. Tap Share Profile to share the group QR code with its invite link.
      2. Tap Copy link, then paste your invite link anywhere you want!
      3. Tap Download to save the group QR code to your photo library.

  • Live Chat is a new real-time voice feature in Buz that allows you to start a voice conversation with friends anytime and anywhere! You can start a Live Chat and wait for your friends to join, or you can easily jump between multiple Live Chats, making real-time voice communication simpler and more relaxed.

    Live Chat also includes engaging features like Soundboard and Gifts. The Soundboard lets you join conversations even when you can't speak. Just expand the panel in the Control Bar and click a Voicemoji to play a sound effect that everyone will hear. Use it to express emotions or play a melody—the choice is yours! With the Gifts feature, you can send various presents during Live Chat. Simply select a gift and tap anywhere on the screen to send it. For example, you can gift a friend by tapping around their profile image. Everyone will see where you've sent your gift, so don’t hold back—let's make the conversation more exciting!

  • In a group, when Live Chat is initiated, all friends in the group will receive a notification. You can click 'Invite to Join' to invite your friends in the group to join the conversation, and they will receive the invitation via a call. If you want to invite friends who are not in the group to join the Live Chat, you need to add them to the group first and then send the Live Chat invitation.

  • To open the Soundboard, click the icon with the emoticon in the middle of the Control Bar. After you open the Soundboard panel, click the customization button in the top right corner; now you will be able to arrange your favorite Voicemoji sound effects. You can select and replace any Voicemoji from the menu into the slots. Click 'Save' to save the current settings.

  • Voice Filter is a feature that allows you to add fun and unique effects to your voice messages, providing a delightful surprise for your friends each time!

    1. Tap the button located at the bottom right corner of the home page to access the Voice Filter feature .
    2. Swipe through the voice filters to preview them.
    3. Once you find a filter you like, push to talk with this filter applied.

    Note: Voice Filter is currently available only in the Lobby and does not support usage with AI.

    1. Useful Tips: Get tips and tricks to enhance your Buz experience.
    2. Latest Features: Learn about our newest features and how to use them.
    3. Important Announcements: Stay informed about the latest events.

  • You can remove Buz Official the same way you remove a contact. After removing, you will no longer receive messages from Buz Official.

    1. Open the Contacts page.
    2. Find Buz Official below Friends and Groups.
    3. Then you can add Buz Official the same way you add a friend.

    Or open the Search bar on the front page and search Buz.

  • Buz AI utilizes ChatGPT technology to give responses that are smart and human-like. You can rely on Buz AI to answer your questions, provide knowledge, spark creative ideas, assist you with daily life matters, or simply engage in a friendly chat with you. For example, you can ask for recipe ideas, travel suggestions, tarot reading, scientific knowledge, and more, all using the power of AI.

    As an AI language model, Buz AI strives to provide helpful information, but keep in mind that answers are not always perfect, accurate, or up-to-date. It is always a good idea to verify the information with reliable sources.

    Buz takes data privacy seriously. We do not share your conversation or any personal data with anyone/any third party. We do not log or analyze your conversations except for utilizing ChatGPT's API. In addition, efforts are made to anonymize and protect your information.

    If you have any concerns about Buz AI, privacy, or data security, please let us know, and we will strive to address them to the best of our abilities.

  • Starting with version 1.16.3, Buz introduces an exciting feature - AI Characters. These AI Characters are driven by advanced language models, designed to generate responses that are as natural as a human conversation.

    Engaging with AI Characters can be both entertaining and informative. However, it's important to remember that these AI Characters have the ability to create fictional responses. While this can make for interesting dialogue, it also means that the information provided may not always be accurate.

    We encourage you to enjoy interacting with our AI Characters, but also remind you to exercise caution. Always cross-check the information received with reliable sources to ensure its validity. Enjoy your conversations with our AI Characters in Buz!

  • There are multiple ways to add AI characters into group chats. Explore the various methods to integrate AI Characters into your group discussions.

    To add AI Characters from their profile page:

    1. Navigate to the profile of the AI Character.
    2. Click on the 'Add to Group Chat' button.
      Add to Group Chat
    3. Choose the group where you want to introduce the AI Character. Once added, all group members can engage with the AI by mentioning them using '@' in the conversation.
    4. Now, you're all set to enjoy the AI Character's participation in your group chats!

    To add AI Characters from group profile page:

    1. Tap on the specific group where you wish to introduce an AI Character to open the group profile.
    2. Locate and click the '+ Add AI' button.
      Add AI Character
    3. From the list, select the AI Character you desire to add to your group.
    4. Congratulations! You're now ready to engage in group chats with your new AI character!

    Please note: At present, we only support the addition of a single AI Character per group. If you wish to switch to a different AI Character, you'll need to remove the current one first.

  • When you incorporate AI characters into your group, you'll notice the following on the Main Screen:

    1. An @AI icon is displayed adjacent to the 'Push to Talk' button.
    2. To engage with the AI directly, simply tap on the @AI icon.
    3. You're now ready to issue commands and converse with the AI within your group chats.
    4. Tap the Push to Talk button to start recording your message
    5. To deselect the AI, tap the @AI icon once more.

    Additionally, you can communicate with AI characters via the Chat History:

    1. Begin by typing '@' in the text input field.
    2. Choose the AI Character you wish to interact with.
    3. Enter the command or message you'd like to relay to the selected AI Character.
    4. Hit send to send your message!

  • [iOS]

    1. Tap the at the status bar/dynamic island on top, and the Push to Talk UI will appear on top of the screen.
    2. Hold the "talk" button with to speak.

    *Push to Talk UI only displays the contact who last contacted you or you last chose in Buz.

    [Android]

    • On Android, Buz offers an overlay function when it is running in the background.
    • You will be able to send voice messages and go back to Buz easily by tapping on the overlay button .

  • If you minimize Buz and let Buz run in the background (even after you lock your phone), the messages you receive will still autoplay instantly after you receive them. Buz will never record your voice unless you push the "Talk" button.

    1. Tap and hold the Buz app icon, and select “App info” ;
    2. Choose "Display over other apps" or equivalent options;
    3. Turn on "Allow display over other apps" or equivalent options by tapping ;

    Enjoy Buz Overlay! Now you can send voice messages while using other apps.

    1. Tap on your profile image at the top left corner of the home page.
    2. Tap Settings.
    3. Tap Language.
    4. Select the language to be displayed on Buz and tap Save.

    Buz now supports the following languages:

    • English
    • Spanish
    • Arabic
    • French
    • Russian
    • Portuguese
    • German
    • Japanese
    • Italian
    • Indonesian
    • Korean
    • Vietnamese
    • Chinese
    • Malay
    • Thai
    • Filipino
    1. Tap on your profile image at the top left corner of the home page.
    2. Tap or your profile picture.
    3. Edit your profile picture or username on this page.

  • Your privacy and information security are of utmost importance to us. We use industry-standard encryption to protect your data and prevent unauthorized access. We also have strict policies in place to ensure that your information is never shared with any third party without your explicit permission. If you have any questions or concerns about how we handle your data, please don't hesitate to reach out to us.